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Myriad
Newsbyte Article (June 2009 / Volume 4)
WHEN
MUST ONE REFRAIN FROM DELETING OR “SCRUBBING” ELECTRONICALLY
STORED INFORMATION?
The
facts of a recent unpublished California Court of Appeal case,
OZ Optics Limited v. Hakimoglu 1
present an interesting scenario about the propriety of “scrubbing,”
i.e. permanently erasing, electronically stored information
(ESI). Many organizations have in place document retention
policies governing the retention and disposal of information.
No doubt, however, there are numerous organizations that either
do not maintain such policies, or which do not monitor those
policies if they have them. And certainly, in the case of
individuals as opposed to formal organizations, retention
of ESI is generally a haphazard matter. Permanent deletion,
on the other hand, is usually motivated by a desire to actively
hide information.
There
is a Non-Tort Duty to Retain Relevant Information in Anticipation
of Discovery Requests:
When
a dispute arises and litigation either ensues or appears likely,
obligations regarding preservation of information become clearer.
Whenever litigation appears likely, deletion of “potentially
relevant data” should be suspended, and relevant data already
deleted should be retrieved. 2
Clearly, when litigation arises, parties should reasonably
anticipate that “relevant” data will be the subject of discovery
requests. Thus, the obligation to preserve such data commences,
at the latest, upon the onset of litigation. However, in Cedars-Sinai
Med. Ctr. V. Sup. Ct., 3
the California Supreme Court held that in California a party
may not be sued in tort for destroying or “spoliation” of
evidence. 4 But such conduct
may nevertheless be subject to court sanctions. The Court
stated that “[d]estroying evidence in response to a discovery
request after litigation has commenced would surely be a misuse
of discovery within the meaning of section 2023 [now section
2023.010], as would such destruction in anticipation of a
discovery request.”5
Which
brings us to the Hakimoglu scenario. In that case, a Canadian
company hires a high level executive as its vice president
of development and names her president of its US subsidiary.
The company charges her with advising its founder and chief
executive officer of potential acquisition targets in the
US. In time, the executive locates an acquisition target and,
on her advice, the company acquires the target. The executive
is placed in charge of running the target. But under the executive’s
leadership, the acquired company fails to meet deadlines or
to generate any revenue, so the company fires the executive.
Shortly
after firing her, the company discovers that while she was
still employed with the company, the executive was apparently
planning to form a competing company. In light of that information,
the company sues the executive for breach of fiduciary duty
and fraud. During discovery, the company requests a forensic
examination of the executive’s company-issued laptop. The
executive fails to respond to the company’s written requests
for production and the court grants the company’s motion to
compel and orders the executive to respond without objection.
Eventually,
the executive produces the computer for inspection. During
the inspection, the company’s forensic examiner discovers
that a “wiping” program called “Sure-Delete” had been installed
on the computer by the executive, and the computer’s files
and data have been “scrubbed.” The company brings a motion
for monetary and terminating sanctions -- arguing that the
executive violated the court’s order by intentionally deleting
and destroying relevant documents on the computer -- an abuse
of the discovery process.
The
trial court denies the company’s request for terminating sanctions
(because the company did not show that the executive’s conduct
would have prevented the company from proving its case). However,
the court agrees that the executive’s conduct violated the
court’s discovery order, and awards the company $90,000 in
monetary sanctions.
Under
the discovery abuse standard mentioned in Cedars-Sinai,
it seems appropriate that the executive was sanctioned, since
she deleted information from a computer she was obligated
by a court order to turn over to the opposing party for forensic
examination. But what about her argument that she only deleted
insignificant and irrelevant data? Unfortunately for the executive,
she waived those objections when she failed initially to respond
to the discovery requests. As a consequence of her failure
to respond, the court ordered a response without objections.
Otherwise, her argument may have had some merit because, under
the Code of Civil Procedure, the scope of discovery is limited
to non-privileged information that is relevant to the subject
matter involved in the pending action.6
The
Right to Inspect Electronically Stored Data During Litigation:
ESI,
like other information, is subject to inspection during litigation.
As far back as 2002, concerted efforts were begun to address
the unique issues involved in the production of electronic
information in discovery. As a result of those efforts, The
Sedona Conference® Working Group on Electronic Document Retention
and Production was formed. 7 The Sedona Conference Working Group
has developed a set of fourteen (14) core principles for the
guidance of the production of ESI. The first of these principle
states:
“Electronically
stored information is potentially discoverable under Fed.
R. Civ. P. 34 or its state equivalents. Organizations
must properly preserve electronically stored information
that can reasonably be anticipated to be relevant to litigation.”8
Both
the Federal Rules of Civil Procedure and the California Code
of Civil Procedure recognize a party’s right to inspect ESI.
The California Code of Civil Procedure provides that a party
may inspect “documents” and “tangible things.” 9 Any devise
on which the ESI is stored may also be inspected, photographed,
tested, or sampled. 10 Thus, during litigation, ESI may be inspected
no matter how or where it is stored, whether on hard drives,
peripheral storage devises, thumb drives, lap tops, cell phones,
and personal data assistants (PDAs).11
Preserving
ESI through “Litigation Hold” Requests:
It
is advisable, when litigation ensues, for legal practitioners
to send litigation “hold” or “freeze” letters to potential
adversaries “at the outset of a contested matter even before
filing suit.” 12 Such “Litigation Hold” advices have the effect
of clarifying the onset of an obligation to preserve relevant
information and makes it more likely that subsequent deletion
or destruction of ESI will be viewed as spoliation and, therefore,
subject to court sanctions. The Sedona Principles advocate
that organizations should adopt “rational and defensible”
document retention and disposal policies and teach employees
to act accordingly.13 “Employees would then be responsible for
implementing the policy, neither destroying documents and
electronically stored information prematurely, nor retaining
them beyond their useful life. Any such program should include
provisions for legal holds to preserve documents and electronically
stored information related to ongoing or reasonably anticipated
litigation, governmental investigations, or audits. The existence,
reasonableness and effectiveness in practice of such a program
should be a significant consideration in any spoliation analysis.”14
The
Sedona Principles also espouse early conferences between or
among litigants to discuss the preservation and production
of ESI and agreements about each parties respective rights
and responsibilities in that respect. Indeed, Fed. R. of Civ.
Proc. 26(f) now requires such a meeting and early conference.15
Litigation holds should be reasonably related to the contested
issues. It is unreasonable to expect either organizations
or individuals to suspend their routine document retention
practices in order to preserve all potentially relevant documents,
let alone those not even remotely connected with the contested
issues.16
Deletion
of Irrelevant, Insignificant, or Private Material Even During
Litigation Appears Permissible:
Going
back to the hapless executive in Hakimoglu, the court
was unsympathetic to her claim that she had only deleted insignificant
and irrelevant material from her computer. As stated earlier,
the executive could have, initially, objected to the discovery
request, and perhaps sought a protective order. This would
have preserved her privacy objection. The court’s sanctions
ruling was based on the executive’s violation of a court order
to turn over the computer for examination without objection,
rather than on the substantive merit of her objections.
In
another California deletion case, R.S. Creative, Inc.
v. Creative Cotton, Ltd.,17
a plaintiff sued for breach of contract pursuant to a written
contract that she later claimed was typed on a desk top office
computer that she took to her home. She attached a copy of
the purported contract to the complaint, but it turned out
that the copy she attached was not the contract that the parties
signed. The defendants noticed her deposition and requested
documents evidencing the contract that was attached to the
complaint, including any information stored on a computer.
At
her deposition, the plaintiff was confronted with both versions
of the contract, and she was unable explain discrepancies
in the documents. She claimed that she prepared one version
on her home computer and the parties had gone back and forth
with different versions. The defendants sought, and obtained,
a stipulation that she not use either her laptop or desktop
until they had examined the computers. The stipulation was
obtained in lieu of getting an emergency court order for production
of the two computers. Although the defendants’ forensic expert
was available to immediately examine the computers, the plaintiff
did not permit inspection until several days later. The expert
determined that the stipulation was violated and that files
had been deleted from the two computers and were unrecoverable.
In the meantime, the plaintiff failed to show up for her continued
deposition.
In
a subsequent motion for terminating sanctions, the trial court
found that the plaintiff had violated the stipulated orders
to turn over the computers for examination. On appeal, the
Court of Appeal rejected the plaintiff’s argument that there
was no evidence that the files on the computers were destroyed
in violation of the stipulation. The court also rejected the
argument that the request for “the complete hard drive from
someone’s home computer is, on its face, overly broad.” Instead,
the court relied exclusively on the fact that the plaintiff
had engaged in an “egregious example of …discovery games to
uphold the sanctions. Thus, the court did not address the
underlying issues addressing the plaintiff’s arguments of
no evidence of prejudicial deletions of information and that
the plaintiff had a right to delete private information from
her home computer. On the latter point, the court noted that
the plaintiff had not sought a protective order.18
In
that respect, Sedona Principles Principle 14 is instructive.
It states, “[s]anctions, including spoliation findings, should
be considered by the court only if it finds that there was
a clear duty to preserve, a culpable failure to preserve and
produce relevant electronically stored information, and a
reasonable probability that the loss of the evidence has materially
prejudiced the adverse party.” In R.S. Creative, it is arguable
that there was no showing that the defendant had suffered
clear prejudice from the deleted files. Certainly, there was
a clear duty (by virtue of the stipulation) to not use the
computers until after examination, which duty was in fact
violated. Further, the plaintiff failed to show up to her
continued deposition. On those facts, like those in Hakimoglu,
the sanctions orders turn on the violation of court orders
rather than the mere fact that information was deleted.
Conclusion:
In
the absence of anticipation of a discovery request in a contested
matter upon commencement of litigation, or a “litigation hold”
specifying the type of information to be preserved, or a court
order ordering preservation of information, it would appear
that an organization or individual may routinely delete ESI
either in accordance with document retention policies, in
accordance with past practice, or to protect privacy concerns
without being subject to sanctions or liability.
Article
Contributed by Stephen K. Lubega, Attorney at Law
1(2009 WL 1017042 (Cal. App. 1 Dist.))
2Robert I. Weil and Ira A. Brown, Calif. Proc. Guide Civil Proc. Before Trial § 8:1428:10 (Rutter Group 2008) (hereinafter “Weil & Brown”)
3(1998) 18 Cal. 4th 1
418 Cal. 4th at 17-18.
518 Cal. 4th at 12. A question arises whether the “anticipation of a discovery request” referred to in Cedars Sinai can be even before an action is filed. CCP 2017.010, which governs the scope of discovery, appears to commence discovery obligations only when there is a “pending” action.
6CCP § 2017.010
7The group was comprised of attorneys and other persons experienced in electronic discovery matters who were interested in ensuring that rules and concepts “developed largely for paper discovery
would be adequate to address issues of electronic discovery.” See Preface to The Sedona Principles: Second Edition, Best Practices Recommendations & Principles for Addressing Electronic Document Production (Sedona Conference WGI 2007)
at p. iv. (hereinafter cited as “Sedona Principles”)
8Sedona Principle 1, Sedona Principles at 11.
9CCP § 2031.010(a) An inspection demand for documents or tangible
things containing “writings” as defined in Evidence Code §250 would capture information transmitted “by electronic mail or facsimile, and every other means of recording upon any tangible thing, any form of communication or representation,
including letters, words, pictures, sounds, or symbols, or combinations thereof, and any record thereby created, regardless of the manner in which the record has been stored.”
10CCP § 2031.010(c)
11See Weil & Brown § 8:1428.10
12Weil & Brown § 8:1428.15
13Sedona Principles at 12.
14Sedona Principles at 12.
15See also Fed. R. of Civ. Proc. 16(b)(3)(B)(iii) which provides
that a scheduling order issued after pretrial conference among the parties may provide for the disclosure or discovery of ESI.
16Sedona Principles at 32. Principle 5 states, “The obligation
to preserve electronically stored information requires reasonable and good faith efforts to retain information that may be relevant
to pending or threatened litigation. However, it is unreasonable to expect parties to take every conceivable step to preserve
all potentially relevant electronically stored information.”
17(1999) 75 Cal. App. 4th 486
1875 Cal. App. 4th 486, 497-498
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